Refunds and Cancellations: The Clayton County Parks and Recreation Department encourages individuals to carefully plan their schedules prior to registering for classes/programs or reserving facilities. However, understanding that emergency occur, all refunds will be handled on a case by case basis. Please make note of the following process when requesting refunds: 1. In order to request a refund, you must contact the facility where the class/program or rental is taking place. 2. You must provide written documentation as to why the refund is being requested. 3. If your request is approved, a $5 administrative fee may be assessed. 4. Please allow 4-6 weeks for your refund to be processed. If you have any questions concerning your refund, please contact the facility manager. Thanks you for your patronage.